Everything you need to know about the Period Pain Reliever, delivery and returns. Can't find your answer? Email support@welvyra.com.
FAQ
About the Period Pain Reliever
How long does shipping take?
Orders are dispatched within 1–2 working days and usually arrive 7–15 working days later, depending on your country.
Is the free gift really free?
Yes. Every Period Pain Reliever order includes a free 5-pack of herbal warming comfort patches in the same parcel. No code needed.
Can I use it every day?
Yes. Always keep a thin layer of clothing between the wrap and your skin and take breaks between long sessions. It's a comfort product, not a medical device.
What if it doesn't work for me?
You have 14 days from delivery to change your mind. See our Refund & Returns Policy.
Can it double as a hand warmer?
Yes. Wear it for soothing warmth during your cycle, or hold it in your hands on cold days.
Orders, delivery & returns
How much is shipping?
Shipping is free worldwide on every order, with no minimum spend.
How do I track my order?
We email you a tracking link as soon as your order ships. You can also use our Track Your Order page (link in the footer).
Will I pay customs or import fees?
UK prices include VAT. Depending on your country, local customs may charge import duties or taxes on delivery. If you're asked for an unexpected charge, email support@welvyra.com before paying and we'll help.
How do I return an item?
Email support@welvyra.com within 14 days of delivery with your order number. Full details are in our Refund & Returns Policy.
How do I contact you?
Email support@welvyra.com. A real person reads and replies to every message.